Shipping policy

At Martizy, we're dedicated to ensuring that you receive your orders in a timely and efficient manner. Here's what you need to know about our shipping and delivery process:

1. Shipping Locations

We currently offer shipping all over India. If your location is not listed, please contact our customer support team for assistance.

2. Shipping Fees

Shipping fees may apply based on the weight and size of your order, as well as your location. The shipping cost will be calculated and displayed during the checkout process.

3. Delivery Timelines

Usually, Orders will get delivered in 3-5 business days.

4. Order Processing

Orders are typically shipped within 3 business days from the date of purchase. Please note that orders placed on weekends or holidays may be processed on the next business day.

5. Tracking Your Order

Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.

6. Delivery Partners

We work with trusted delivery partners to ensure the safe and efficient delivery of your orders.

7. Delivery Attempts

Our delivery partners will make multiple attempts to deliver your order. If you are not available at the provided delivery address, you may receive a notification to reschedule or pick up your package.

8. Delays

While we strive to meet our delivery timeframes, unforeseen circumstances (e.g., weather conditions or logistical issues) may cause delays. We appreciate your patience in such situations.

9. International Shipping

For international orders, please note that customs and import duties may apply. These fees are the responsibility of the recipient. And currently, we donot ship our products outside India.

10. Contact Us

If you have any questions or concerns about our shipping and delivery process, please feel free to reach out to our customer support team at support@martizy.in or +91 9392054595